Servisto

About the project

Servisto is an end-to-end restaurant management platform that brings together the full operation of food and beverage businesses, from single-location cafés to multi-branch restaurant chains. We turned every point of the business — table to till, kitchen to storeroom, supplier to accounts — into one system where everything talks to everything else.

Guests scan the QR code on the table to open the menu, place their order and, if they wish, pay from their phone. The moment an order comes in, the smart routing engine kicks in: toasties and hot dishes go to the kitchen screen, tea and coffee to the bar, desserts to the pastry section and cold drinks to the service station — automatically. Each station sees only the orders that concern it, and finished items are sent to the waiter with a single tap.

Every portion sold is deducted from stock in real time based on its recipe, and ingredients that hit critical levels trigger an automatic purchase suggestion to the supplier. Since the till, accounts, expenses and e-invoicing all run in the same system, the end-of-day report is ready in one click. Managers track revenue, costs and profitability across all branches live from their phones.

Key features

• QR menu with multiple languages, allergen and calorie info
• QR ordering from the table and contactless payment
• Fast ordering with waiter handhelds (POS)
• Smart order routing: toasties to the kitchen, tea to the bar, desserts to the pastry section
• Kitchen display (KDS) and station-level prep tracking
• Prep time tracking and late order alerts
• Drag-and-drop floor plan and dining room management
• Table merging, transfers and bill splitting
• Delivery, takeaway and online order management
• Courier assignment and delivery tracking
• Reservations and waiting list
• Recipe (portion) management and costing
• Real-time stock deduction on sale and low-stock alerts
• Storeroom, stock counts, waste and spoilage tracking
• Suppliers, purchasing and automatic order suggestions
• Till, Z report and end-of-day closing
• Bookkeeping: accounts, income-expense, bank and cash
• Menu engineering: star and underperforming item analysis
• Happy hour, promotions and dynamic pricing
• Loyalty programme, points and digital gift vouchers
• Staff shifts, performance and bonus tracking
• Call-waiter and request-the-bill buttons
• Customer feedback and ratings
• Multi-branch setup with central menu management
• Revenue, hourly traffic and product sales reports
• Role-based permissions with void/comp approval flow
• Offline mode when the internet goes down
• Live tracking via the manager mobile app

Technologies used

Integrations

18 ready-made integrations covering payments, AI, messaging, maps and more.